Remote Jobs
Remote Benefits Call Center Representative
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Job Description
- Req#: 96092
Employer Industry: Business Process Outsourcing
Why Consider this Job Opportunity:
- Salary up to $16/hr in production
- Opportunity for career advancement and growth within the organization
- Health benefits for you and your family including medical, dental, and vision starting on day 1 of employment
- Plenty of growth opportunities
- Remote work opportunity with weekends off
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Manage a steady volume of incoming calls, discussing employee benefits such as healthcare benefits, retirement benefits, and additional perks
- Actively listen and provide comprehensive resolutions to customer inquiries
- Navigate through multiple systems efficiently while on calls
- Work any shift between 8:00 am - 8:00 pm EST, with shifts rotating month to month
- Successfully complete a mandatory paid training program (4-6 weeks)
What is Required (Qualifications):
- Previous customer service and/or call center experience
- Keyboarding and MS Office proficiency
- Excellent communication skills
- Extensive experience with typing and keyboarding
- High school diploma or GED
How to Stand Out (Preferred Qualifications):
- Experience working with healthcare and employer benefits is highly preferred
- Ability to effectively multi-task
- Great problem-solving skills
- Willingness to work any shift between the hours of 8AM-8PM, Monday-Friday
- Shifts will rotate month to month with 1- 2 nights a week
#BusinessProcessOutsourcing #CustomerService #RemoteWorkOpportunity #CareerGrowth #HealthBenefits
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