Remote Jobs
Remote Bilingual Part-Time Customer Service Representative
What's your preference?
Job Description
- Req#: IWnzw5ufsNTu
Employer Industry: Inbound Call Center Services
Why consider this job opportunity:
- Competitive compensation
- Opportunity for career advancement and growth within the organization
- Flexible part-time hours with a remote work option
- Access to ancillary benefits such as dental, accident insurance, and college savings plans
- Supportive and collaborative work environment recognized as a Great Place to Work
What to Expect (Job Responsibilities):
- Deliver excellent customer service and technical expertise through prompt, accurate, and courteous responses to customer inquiries in both English and Spanish
- Provide empathy and support to customers throughout the claims process, ensuring clear communication in their preferred language
- Accurately collect and document all claim details shared by customers into the designated system
- Resolve customer issues by following client-specific handling instructions
- Maintain a reliable attendance record in compliance with the Attendance Policy
What is Required (Qualifications):
- Fluency in both English and Spanish, including reading, writing, and verbal communication
- High School Diploma or general education degree (GED) required
- 1-2 years of quality assurance experience preferred
- Basic knowledge of computer functions, including Microsoft Word and Excel
- Ability to read and interpret documents such as police and accident reports
How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role
- Strong ability to project a confident, clear, and professional telephone presence
- Experience with call scripting and customer interaction best practices
- Familiarity with claims processing or related fields
#InboundCallCenter #CustomerService #BilingualOpportunities #RemoteWork #CareerGrowth
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.