Remote Jobs
Remote Call Center Customer Service Representative
This job is now closed
Job Description
- Req#: 96668
Employer Industry: Customer Service
Why Consider this Job Opportunity:
- Salary up to $16.00 hourly
- Paid training and equipment provided
- Full-time position with full benefits
- Career growth opportunities
- Positive, employee-friendly culture
What to Expect (Job Responsibilities):
- Act as initial point of contact for inquiries related to the NJ Family Care Program
- Provide one-to-one telephone contact with applicants, beneficiaries, and enrollees
- Accurately document enrollment requests, status changes, complaints, and grievances
- Enter application and enrollment information into the computer system
- Maintain proficiency in program policies and guidelines
What is Required (Qualifications):
- Basic understanding of call center environment and quality monitoring processes
- Ability to establish effective working relationships with diverse individuals
- Problem-solving skills through analysis and feedback
- High School diploma or GED
- Background and drug screening required
How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in a customer service role
#RemoteWork #CustomerService #CareerGrowth #PaidTraining #FullBenefits
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