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Call Center Outbound Fargo ND REMOTE
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Job Description
- Req#: 2080677511
Employer Industry: Blood Donation Services
Why consider this job opportunity:
- Medical, dental, and vision insurance provided
- 401K with a 5% company match
- Tuition assistance up to $5,000 per year
- Paid time off and free basic life and AD&D insurance
- Supportive team atmosphere with employee resource groups
- Opportunity to make a positive impact on community health through donor engagement
What to Expect (Job Responsibilities):
- Enhance the donor experience by delivering exceptional customer service and inspiring donors about the importance of regular blood donations
- Collaborate with team members to foster a positive work environment and achieve shared goals
- Schedule donation appointments and maintain donor retention through proactive communication
- Resolve customer service concerns to ensure a high level of donor satisfaction
- Conduct high-volume outbound calls to engage with the donor community
What is Required (Qualifications):
- High School Diploma or GED required
- Call center experience is a plus
- Must be comfortable making high-volume outbound calls
- Ability to achieve and maintain required contact center metrics
How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role, particularly in a call center environment
- Strong interpersonal skills and a positive attitude
#BloodDonation #CustomerService #RemoteWork #CareerOpportunity #HealthcareSupport
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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