Remote Jobs
Remote Call Center Representative - Puerto Rico
This job is now closed
Job Description
- Req#: 300002981550878
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Salary of $11/hr with potential shift differentials of $1.10 extra per hour for shifts between 6 PM-6 AM and/or $1.00 extra per hour on weekends
- Opportunity to earn up to an additional $350 per month through performance-based incentives
- Comprehensive benefits package including health insurance, dental and vision programs, life and disability insurance, retirement savings plan, and paid time off
- Full-time remote work with a reliable schedule and stability
- Paid training and potential for overtime opportunities
- Career growth in a supportive and innovative environment
What to Expect (Job Responsibilities):
- Manage a high volume of inbound calls in a fast-paced environment
- Provide information on payments and benefits to cardholders
- Assist cardholders with inquiries regarding transactions and account statuses
- Process transactions efficiently via web-based applications
- Maintain knowledge of company and client programs, policies, and technology
What is Required (Qualifications):
- Must be at least 18 years old and possess a High School Diploma or equivalent
- Minimum of 6 months of Customer Service, Call Center, or Dispatch experience
- Proficient in English
- Must complete a background check, credit check, and security fingerprinting
- Must have a secure, reliable high-speed internet connection and a dedicated work area
How to Stand Out (Preferred Qualifications):
- 1+ years of previous call center experience
#CustomerService #RemoteWork #CareerGrowth #CompetitivePay #Incentives
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