Remote Jobs
Remote Call Center Representative - Puerto Rico
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Job Description
- Req#: 300003077433769
Employer Industry: Customer Service Solutions
Why consider this job opportunity:
- Salary of $11/hour with potential for performance-based incentives up to an additional $350 per month
- Shift differentials: Earn an extra $1.10 per hour for evening shifts and $1.00 for weekend shifts
- Comprehensive benefits package including health insurance, dental and vision programs, and retirement savings plan
- Opportunities for career advancement in a supportive and innovative environment
- Paid training to ensure you have the skills needed to succeed
- Flexible remote work arrangement from Puerto Rico
What to Expect (Job Responsibilities):
- Manage a high volume of inbound calls in a fast-paced environment
- Provide information regarding payments and benefits to cardholders
- Assist customers with inquiries about transactions and account statuses
- Maintain knowledge of company and client programs, policies, and technology
- Process transactions efficiently and support team operations during peak times
What is Required (Qualifications):
- Must be at least 18 years old and possess a High School Diploma or equivalent
- Minimum of 6 months of experience in Customer Service, Call Center, or Dispatch roles
- Proficient in English
- Must complete a background check, credit check, and security fingerprinting
- Reliable high-speed internet connection and a dedicated work area
How to Stand Out (Preferred Qualifications):
- 1+ years of previous call center experience
#CustomerService #RemoteWork #CareerGrowth #PaidTraining #Incentives
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