Remote Jobs
Remote Call Center Specialist (Part-Time)
This job is now closed
Job Description
- Req#: 100210
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive medical, dental, vision, life insurance, and legal services available from the first day of the month after hire date
- Annual 4% BJC Automatic Retirement Contribution and a 401(k) plan with BJC match
- Tuition Assistance available on the first day
- Paid Time Off benefit combines vacation, sick days, holidays, and personal time
- Supportive and collaborative work environment
What to Expect (Job Responsibilities):
- Handle a high volume of incoming and outbound customer contacts, including calls, emails, and chat
- Manage inquiries while adhering to established performance and customer service standards
- Provide excellent customer service for various call types, maintaining a professional and respectful communication style
- Exceed individual service level standards, including metrics such as contacts managed and response times
- Ensure accurate data entry, coding, and documentation of all interactions
What is Required (Qualifications):
- High School Diploma or GED
- No prior experience required
- Must maintain patient privacy and security as outlined by HIPAA
- Ability to communicate professionally and positively with patients and staff
- Availability to work until 6 PM
How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly in a healthcare setting
- Familiarity with patient navigation and support for patient portals like MyChart
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.