ADT Commercial
Remote Collections Specialist
This job is now closed
Job Description
- Req#: 3012750
Employer Industry: Home Security Services
Why Consider this Job Opportunity:
- Salary up to $17.10 an hour
- Opportunity for career advancement and growth within the organization
- Work remotely after onsite training in Jacksonville, FL
- Access to healthcare benefits, 401(k) plan, and company match
- Paid time off, including 6 paid holidays
What to Expect (Job Responsibilities):
- Resolve inbound and outbound calls using multiple applications and screens
- Respond to billing inquiries and resolve account issues
- Negotiate and obtain payments from customers
- Direct customers to appropriate teams for issues outside collections scope
- Explain billing charges and answer related questions
What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of two (2) years in first-party collections
- Inbound/outbound call center experience
- Customer service experience in a remote setting
- Multi-screen navigation skills
How to Stand Out (Preferred Qualifications):
- Basic typing, math, and problem-solving skills
- Strong communication and verbal skills
- Ability to multitask with multiple computer programs
- PC experience and/or ability to learn basic functions
- 8 weeks of paid training at Jacksonville, Florida location
#HomeSecurityServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ADT Commercial can provide a custom integrated security solution to help cover all your locations - inside and out. Our local teams will tailor your systems to meet the specific needs of each facility.
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