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Remote Crisis Counselor - Georgia Call Center


Pay$21.00 - $23.00 / hour
LocationAtlanta/Georgia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 2323770
      Employer Industry: Behavioral Health Services

      Why consider this job opportunity:
      - Salary up to $23 per hour
      - Comprehensive benefits package including PTO, 401K, and access to mental health resources
      - Opportunity for career advancement and professional development
      - Fully remote position with flexible scheduling options
      - Supportive work environment focused on mental health and crisis intervention
      - Chance to make a meaningful impact in the lives of individuals in crisis

      What to Expect (Job Responsibilities):
      - Provide telephonic crisis intervention services, assessment, and referral to individuals in distress
      - Screen, assess, and triage calls while adhering to established protocols and guidelines
      - Maintain accurate documentation during calls in accordance with company policies
      - Collaborate with shift supervisors and other staff to ensure effective crisis management
      - Facilitate linkage and follow-up services for callers to ensure they receive appropriate support

      What is Required (Qualifications):
      - Master's degree in a related discipline from an accredited college or university
      - Intermediate to proficient knowledge of software applications, including Microsoft Office
      - Excellent verbal and written communication skills
      - Ability to work effectively in a team environment
      - Critical thinking skills and attention to detail in decision-making and reporting

      How to Stand Out (Preferred Qualifications):
      - Experience in intellectual and developmental disabilities
      - Knowledge of mental health and addictive diseases
      - Previous experience in crisis counseling or similar roles
      - Strong conflict management and distress tolerance skills
      - Ability to train and develop new staff members

      #BehavioralHealth #CrisisIntervention #RemoteWork #MentalHealthSupport #CareerOpportunity

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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