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Remote Crisis Counselor - Georgia Call Center

Pay$21.00 - $23.00 / hour
Employment typeFull-Time

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  • Job Description

      Req#: 2323770
      Employer Industry: Crisis Call Center Operation

      Why Consider this Job Opportunity:
      - Salary up to $23 per hour
      - Full benefits package including PTO, 401K, access to calm app, and teladoc mental health sessions
      - Opportunity for career advancement and growth within the organization
      - Fully remote work opportunity with occasional in-person meetings
      - High-stress, fast-paced environment with autonomy and collaborative support
      - Chance to make a positive impact on mental health crisis intervention

      What to Expect (Job Responsibilities):
      - Screen, assess, triage, and provide telephonic crisis intervention services
      - Utilize counseling techniques to help callers identify and resolve personal concerns
      - Make appropriate referrals and link callers to necessary services
      - Maintain accurate documentation and adhere to call center metrics
      - Train, coach, and develop new hires as assigned

      What is Required (Qualifications):
      - Master's degree in a related discipline from an accredited college or university
      - Intermediate to proficient working knowledge of software applications
      - Experience in intellectual/developmental disabilities preferred
      - Excellent verbal and written communication skills
      - Ability to work in a team environment and contribute to a team atmosphere

      How to Stand Out (Preferred Qualifications):
      - Mental health and addictive disease knowledge and experience a plus
      - Ability to handle conflict management and distress tolerance with staff and clients
      - Critical thinking skills and objectivity when making quick decisions
      - Attention to detail in daily communication and reporting
      - Demonstrated ability to work in a high-stress, fast-paced environment

      #RemoteWorkOpportunity #MentalHealthServices #CareerAdvancement #CompetitivePay #TrainingProvided

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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