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Remote Crisis Intervention Specialist
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Job Description
- Req#: 1416
Employer Industry: Non-Profit Mental Health Services
Why consider this job opportunity:
- Salary up to $25.60/hr for individuals with graduate degrees in a related field
- $1.75/hr overnight shift differential and time-and-a-half holiday pay
- Comprehensive benefits package valued at over $13,000 per year, including health, vision, and dental coverage
- Opportunity for professional growth with regular clinical feedback and support
- Flexible telecommuting option from anywhere in the U.S.
- Work in a mission-driven organization dedicated to mental health and crisis intervention
What to Expect (Job Responsibilities):
- Answer crisis helplines with compassion and within the training expectations
- Document crisis contacts accurately and timely in an electronic health record system
- Place follow-up calls to crisis contacts as scheduled
- Assist with emergency rescue calls when required
- Collaborate with coworkers to manage crisis contact flow and ensure availability for escalated crises
What is Required (Qualifications):
- Must meet Qualified Mental Health Associate requirements
- Knowledge of crisis intervention techniques
- Strong empathy, communication, teamwork, and interpersonal skills
- Ability to handle high-stress situations effectively
- Proficient in using a web-based computer environment and multi-line phone systems
How to Stand Out (Preferred Qualifications):
- Graduate degree in psychology, social work, or a behavioral science field, or a CADC/Bachelor's degree with relevant crisis intervention experience
- ASIST certification
- CADC certification strongly preferred
- Experience in a call center environment
- Veterans are preferred
#MentalHealth #CrisisIntervention #NonProfitJobs #RemoteWork #CareerGrowth
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