Total System Services
Remote Customer Service Fraud $15.00 per Hour Day One Benefits
This job is now closed
Job Description
- Req#: R0064972
Employer Industry: Payment Technology Solutions
Why consider this job opportunity:
- Salary up to $15 per hour
- Comprehensive benefits package including medical, dental, and vision care, along with paid time off and retirement options
- Opportunity for career advancement within a dynamic team environment
- Flexibility to work primarily remote within the United States
- Chance to make a meaningful impact on fraud prevention and customer security
What to Expect (Job Responsibilities):
- Investigate potential credit card fraud cases based on alerts from the fraud detection system
- Respond to 25 or more account inquiries per hour, providing scripted responses to clients
- Assist in the completion of lost/stolen reports and block compromised accounts
- Build knowledge and skills to identify fraudulent credit card activity through training and research
- Maintain accurate documentation of all information necessary for investigations
What is Required (Qualifications):
- High School Diploma or Equivalent
- At least 6 months of high-volume call center experience within the last 18 months
- Must complete a background check including criminal, drug, and credit checks
- Flexibility to work mid to late shifts, including weekends
- Must have a minimum internet speed of 50mbs download and 15mbps upload via ethernet connection
How to Stand Out (Preferred Qualifications):
- Previous work experience in fraud, banking, or dispatch-related fields
#PaymentTechnology #FraudPrevention #RemoteWork #CareerOpportunities #CustomerService
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Global Payments Inc. (NYSE: GPN) is a leading pure play payments technology company delivering innovative software and services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to operate their businesses more efficiently across a variety of channels around the world.
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