Employer Industry: Health Insurance Technology

Why consider this job opportunity:
- Salary up to $16.50 per hour, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Supportive and collaborative team environment
- Paid training provided to ensure success in the role
- 401K match and individual coverage HRA (ICHRA) offered

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls, delivering exceptional customer service
- Manage customer accounts and provide technical support as needed
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies while interpreting customer needs
- Demonstrate flexibility and adaptability to changing projects and updates

What is Required (Qualifications):
- Must be 18 years of age or older
- Completion of background check and drug test within 3 days
- Dedicated, private, and secure workspace required
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills with a high level of professionalism

How to Stand Out (Preferred Qualifications):
- Previous experience in a customer support or technical support role
- Familiarity with Group and/or Individual health insurance, or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus

#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #PaidTraining