Employer Industry: Health Insurance Services

Why consider this job opportunity:
- Salary up to $16.50/hour plus performance incentives
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Paid training provided
- Collaborative and supportive team environment
- 401K match and paid time off (PTO)

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to deliver exceptional customer service
- Manage customer accounts and provide technical support
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies while interpreting customer needs
- Maintain effective time and task management, adapting to changing projects

What is Required (Qualifications):
- Must be 18 years of age or older
- Completion of background check and drug test within 3 days
- Dedicated, private, and secure workspace with a personal device and functioning camera
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills with excellent verbal and written communication skills

How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support role
- Familiarity with Group and/or Individual health insurance, or the Affordable Care Act
- Previous experience in a call center environment
- Familiarity with CRM systems and practices
- Spanish bilingual skills are a plus

#HealthInsurance #CustomerService #RemoteWork #CareerOpportunity #TrainingProvided

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."