Employer Industry: Higher Education Financial Services

Why Consider this Job Opportunity:
- Competitive base wage of $16.20/hour
- Additional $4.41/hour for medical, dental, vision, FSA, or HSA
- Generous paid time off and 11 paid holidays
- Supportive leadership and positive team-oriented culture
- Opportunity for career advancement within the organization

What to Expect (Job Responsibilities):
- Answer inbound calls and make outbound calls to students and parents
- Operate multiple computer programs efficiently
- Provide excellent customer service and support
- Collaborate with senior agents and leadership for assistance
- Contribute to the success of students on their educational journey

What is Required (Qualifications):
- High school diploma (Associates degree preferred)
- Proficient computer skills
- Exceptional customer service and phone skills
- Bilingual is a plus but not required
- Excellent written and verbal communication skills

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience in customer service or related field
- Experience in a higher education environment

#HigherEducation #CustomerService #CareerGrowth #CompetitivePay #SupportiveEnvironment

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