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Remote Customer Service Representative - Facility Maintenance Services

5 days ago

Pay$18.00 / hour
LocationAllentown/Pennsylvania
Employment typeFull-Time

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  • Job Description

      Req#: 6783124
      Employer Industry: Commercial Facility Maintenance and Construction

      Why consider this job opportunity:
      - Competitive salary around $18 per hour, depending on experience
      - Weekly compensation
      - Comprehensive benefits including Medical, Dental, Vision, and 401K
      - Vacation and sick time available
      - Opportunity to work remotely while contributing to a dynamic team
      - Chance to build strong customer relationships in a supportive environment

      What to Expect (Job Responsibilities):
      - Accurately document customer-related issues and work orders in the system
      - Proactively follow up with customers and key accounts to ensure their needs are met
      - Collaborate closely with various teams to ensure seamless operations and customer satisfaction
      - Build and maintain strong relationships with current and potential customers
      - Adapt to evolving duties as they arise within the role

      What is Required (Qualifications):
      - At least 3 years of customer service experience
      - Previous experience within the facility maintenance or construction industries is a plus
      - Consistent employment history of at least five years with a single employer, avoiding frequent job changes
      - Solid documentation skills
      - Strong initiative and interpersonal communication skills

      How to Stand Out (Preferred Qualifications):
      - Excellent problem-solving, conflict resolution, and follow-up abilities
      - Tech-savvy, with proficiency in using computers, phones, and other systems
      - Ability to work independently with minimal supervision
      - Strong organizational and multitasking skills

      #CommercialMaintenance #CustomerService #RemoteWork #CareerOpportunity #TeamCollaboration

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      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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