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Remote Customer Service Representative - Facility Maintenance Services

5 days ago

Pay$18.00 / hour
LocationRockford/Illinois
Employment typeFull-Time

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  • Job Description

      Req#: 6783405
      Employer Industry: Facility Maintenance and Construction

      Why consider this job opportunity:
      - Competitive salary of around $18 per hour, depending on experience
      - Weekly compensation
      - Comprehensive benefits package including Medical, Dental, Vision, and 401K
      - Vacation and sick time available
      - Opportunity to work remotely and maintain a work-life balance
      - Chance to build relationships and make a positive impact in customer satisfaction

      What to Expect (Job Responsibilities):
      - Accurately document customer-related issues and work orders in the system
      - Proactively follow up with customers and key accounts to ensure their needs are met
      - Collaborate closely with various teams to ensure seamless operations and customer satisfaction
      - Build and maintain strong relationships with current and potential customers
      - Adapt to evolving duties as they may develop over time

      What is Required (Qualifications):
      - At least 3 years of customer service experience
      - Previous experience within the facility maintenance or construction industries is a plus
      - A consistent employment history of at least five years with a single employer, avoiding frequent job changes
      - Solid documentation skills
      - Strong initiative and interpersonal communication skills

      How to Stand Out (Preferred Qualifications):
      - Experience in facility maintenance or construction industries
      - Excellent problem-solving, conflict resolution, and follow-up abilities
      - Tech-savvy, with proficiency in using computers, phones, and other systems
      - Strong organizational and multitasking skills

      #FacilityMaintenance #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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