Employer Industry: Commercial Facility Maintenance and Construction

Why consider this job opportunity:
- Competitive salary around $18 per hour, depending on experience
- Weekly compensation
- Comprehensive benefits, including Medical, Dental, Vision, and 401K
- Vacation and Sick time available
- Opportunity to work remotely while contributing to a dynamic Sales and Account Management team
- Chance to build and maintain relationships with customers, enhancing overall satisfaction

What to Expect (Job Responsibilities):
- Accurately document customer-related issues and work orders in the system
- Proactively follow up with customers and key accounts to ensure their needs are met
- Collaborate closely with various teams to ensure seamless operations and customer satisfaction
- Build and maintain strong relationships with current and potential customers
- Adapt to evolving duties as they may arise over time

What is Required (Qualifications):
- At least 3 years of customer service experience
- Previous experience within the facility maintenance or construction industries is a plus
- A consistent employment history of at least five years with a single employer, avoiding frequent job changes
- Solid documentation skills
- Strong initiative and interpersonal communication skills

How to Stand Out (Preferred Qualifications):
- Excellent problem-solving, conflict resolution, and follow-up abilities
- Tech-savvy, with proficiency in using computers, phones, and other systems
- Ability to work independently with minimal supervision
- Strong organizational and multitasking skills

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