Remote Jobs
Remote Customer Service Representative
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Job Description
- Req#: J0BT03291694
Employer Industry: Health Insurance Technology
Why consider this job opportunity:
- Salary up to $16.50 per hour, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Supportive and collaborative team environment
- Paid training and performance-based incentives
- 401K match and paid time off (PTO)
What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to ensure a high level of customer service
- Manage customer accounts and provide technical support as needed
- Enter application data accurately and efficiently
- Respond to online chat inquiries as assigned
- Follow defined procedures and policies while applying creative problem-solving skills
What is Required (Qualifications):
- Must be 18 years of age or older
- Completion of a background check and drug test within 3 days
- Dedicated, private, and secure workspace for remote work
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills and a high level of professionalism
How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with group and/or individual health insurance, or the Affordable Care Act
- Experience working in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus
#HealthInsurance #CustomerService #RemoteWork #CareerOpportunity #PerformanceIncentives
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
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