Employer Industry: Healthcare Business Process Management

Why consider this job opportunity:
- Competitive pay: $14.00/hr for non-bilingual, $15.00/hr for bilingual
- Performance incentives available
- Paid training in a state-of-the-art video training environment
- Comprehensive health plan available after 90 days
- Significant career growth opportunities: 90% of leaders began as Customer Service Representatives
- Supportive work environment focused on teamwork and collaboration

What to Expect (Job Responsibilities):
- Manage all incoming calls promptly and effectively
- Conduct research to provide effective solutions for customer issues
- Document all calls accurately for record-keeping
- Communicate professionally and empathetically with clear voice quality
- Strive to achieve daily team quality and customer satisfaction goals

What is Required (Qualifications):
- Must be 18 years of age or older
- High School Diploma or equivalent
- Minimum of 1 year in a single job, preferably in a call center customer service environment
- Reliable attendance with no missed time in the first 90 days
- Strong oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Previous healthcare experience is a plus
- Ability to thrive in a fast-paced environment
- Proficiency in navigating various computer applications
- Positive attitude and teamwork orientation

#Healthcare #CustomerService #RemoteWork #CareerGrowth #BilingualOpportunities

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