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Remote Customer Service Representative - KY and PA areas
Pay$17.70 / hour
LocationSmithfield/Pennsylvania
Employment typeFull-Time
This job is now closed
Job Description
- Req#: R00936567
Employer Industry: Utility Services
Why Consider this Job Opportunity:
- Salary up to $46,800.00
- Opportunity for career advancement and growth within the organization
- Work remotely with the flexibility of a home office setup
- Supportive and inclusive work environment
- Chance to work with a diverse customer base
- Comprehensive training program provided
What to Expect (Job Responsibilities):
- Processing billing calls and investigating meter read requests
- Handling emergency calls and processing customer move-ins
- Routing escalated customer issues for resolution
- Assisting customers with credit/payment arrangements
- Meeting individual deadlines and team goals
What is Required (Qualifications):
- High school diploma or equivalent
- One (1) year of customer service experience
- Computer skills and ability to type a minimum of 25 WPM
- Solid written and verbal communication skills
- Must be 18 years of age or older
How to Stand Out (Preferred Qualifications):
- 2-3 years of call center and/or customer service experience
- 2-5 years of previous customer service work from home experience
- Utility experience
- Advanced computer skills
- Ability to type 60-65 WPM
#UtilityServices #CustomerService #RemoteWorkOpportunity #CareerGrowth #InclusiveEnvironment
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