Employer Industry: Health Insurance Technology

Why consider this job opportunity:
- Salary up to $16.50 per hour, plus performance incentives
- Opportunity for career advancement and growth within the organization
- Fully remote work opportunity, allowing you to work from home
- Supportive and collaborative team environment
- Paid training provided to ensure success in the role
- 401K match and paid time off (PTO) included in benefits

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to deliver exceptional customer service
- Manage customer accounts and provide technical support as needed
- Enter application data accurately and efficiently
- Respond to online chat inquiries and follow defined procedures
- Adapt to changing projects and updates with flexibility and creativity

What is Required (Qualifications):
- Must be 18 years of age or older
- Completion of a background check and drug test within 3 days
- A dedicated, private, and secure workspace for remote work
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills and a high level of professionalism

How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with Group and/or Individual health insurance or the Affordable Care Act
- Experience working in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus

#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #TrainingProvided

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