Employer Industry: Health Insurance Technology

Why consider this job opportunity:
- Salary up to $16.50/hr. plus performance incentives
- Opportunity for career advancement and growth within the organization
- Fully remote position, allowing for work from home flexibility
- Paid training provided to ensure your success
- Collaborative and supportive team environment
- 401K match and Individual Coverage HRA (ICHRA) for financial security

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls while delivering exceptional customer service
- Manage customer accounts and provide technical support as needed
- Perform application data entry and respond to online chat inquiries
- Follow defined procedures and policies to ensure compliance
- Engage in extensive self-study and training, with a focus on passing required exams

What is Required (Qualifications):
- Must be 18 years of age or older
- Dedicated, private, and secure workspace for remote work
- Personal device with a functioning camera required for training
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills with a high level of professionalism

How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with group and/or individual health insurance or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus

#HealthInsurance #CustomerService #RemoteWork #CareerOpportunity #TrainingProvided

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."