Employer Industry: Health Insurance Services

Why consider this job opportunity:
- Salary up to $16.50 per hour, with performance incentives
- Opportunity for career advancement and growth within the organization
- Work remotely from the comfort of your home
- Paid training provided to ensure your success
- Collaborative and supportive team environment
- 401K match and paid time off (PTO) included in benefits

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to deliver exceptional customer service
- Manage customer accounts and provide technical support
- Perform application data entry and respond to online chat inquiries
- Interpret and adhere to defined procedures and policies
- Engage in extensive self-study, training, and testing as part of the role

What is Required (Qualifications):
- Must be 18 years of age or older
- Dedicated, private, and secure workspace for remote work
- Personal device with a functioning camera required for training
- Minimum internet speed of 35 mb/s with a hard-wired ethernet connection
- Moderate to advanced computer skills with a high level of professionalism

How to Stand Out (Preferred Qualifications):
- Previous experience in customer support or technical support roles
- Familiarity with Group and/or Individual health insurance, or the Affordable Care Act
- Experience in a call center environment
- Knowledge of CRM systems and practices
- Spanish bilingual skills are a plus

#HealthInsurance #CustomerService #RemoteWork #CareerGrowth #PaidTraining #Incentives

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