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Remote Healthcare Customer Service Rep - Georgia


Pay$17.00 - $19.00 / hour
LocationAlbany/Georgia
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 94
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $18.00 per hour
      - Genuine work/life balance with a predictable schedule
      - Paid training period provided
      - Comprehensive benefits including Medical, Dental, Life, Vision, HSA, and 401K
      - Opportunity to work remotely from anywhere in Georgia
      - Chance to make a positive impact on member satisfaction and service delivery

      What to Expect (Job Responsibilities):
      - Manage inbound and outbound calls, providing information on membership options, benefits, and account status
      - Review, verify, and process membership applications for accuracy and completeness
      - Maintain and update member information in CRM systems, ensuring data integrity
      - Perform regular audits of member data to ensure compliance with standards and regulations
      - Collaborate with various teams to resolve issues and enhance service delivery

      What is Required (Qualifications):
      - High school diploma or equivalent
      - Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
      - Experience with CRM systems or membership databases
      - Strong typing and data entry skills, with the ability to manage multiple systems simultaneously
      - Excellent verbal and written communication skills

      How to Stand Out (Preferred Qualifications):
      - Proven track record of effectively managing multiple tasks and priorities in a busy work environment
      - Strong analytical capabilities with a focus on identifying issues and implementing solutions quickly
      - A passion for delivering exceptional service to clients and their members

      #HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay

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  • About the company

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