CubeSmart
Remote (Houston, TX) Inbound Call Center Agent
PayCompetitive
LocationHouston/Texas
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 19507
Employer Industry: Self-Storage
Why Consider this Job Opportunity:
- Competitive Hourly Base + Monthly Bonus
- Paid training
- Paid Time Off – Vacation, Sick and Holidays
- Medical, Dental & Vision Coverage
- 401k Retirement plan with company match
- Company paid short-term disability
What to Expect (Job Responsibilities):
- Communicate with customers via the telephone to furnish information requested by our customers
- Make recommendations based on customer’s storage needs, determine location and availability of units, and complete rental reservation information
- Answer questions and complaints concerning billing or services rendered, refer complaints to designated departments or stores for investigation
- Provide outstanding customer service to customers and internal teammates
- Meet operational performance standards, goals and metrics
What is Required (Qualifications):
- A high school diploma or general education degree (GED)
- A minimum of two years of customer service and/or sales experience
- Sales acumen and professional demeanor
- Strong verbal and written communication skills
- Strong multi-tasking and problem-solving skills
How to Stand Out (Preferred Qualifications):
- Bilingual is a plus!
Hashtags:
#CustomerService #Sales #Storage #Benefits #CareerOpportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
CubeSmart has long stood for, and has been widely recognized for, exceptional customer service. We understand that our customers are often going through a difficult life transition. Moving things into a self-storage unit isn’t usually something that y...