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Remote Inbound Call Center Agent
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Job Description
- Req#: 22884
Employer Industry: Self-Storage Services
Why consider this job opportunity:
- Competitive hourly base pay plus monthly bonuses
- Comprehensive benefits package, including paid training and time off
- Medical, dental, and vision coverage
- 401k retirement plan with company match
- Opportunities for career advancement in a rapidly growing company
- Collaborative and supportive work environment focused on genuine care
What to Expect (Job Responsibilities):
- Handle sales and service calls from potential customers, providing information and recommendations
- Enter customer information into the database and resolve concerns with high-quality customer service
- Answer questions regarding billing and services, referring complaints to appropriate departments
- Meet operational performance standards, goals, and metrics
- Provide outstanding service to both customers and internal teammates
What is Required (Qualifications):
- High school diploma or general education degree (GED)
- Minimum of two years of customer service and/or sales experience
- Strong verbal and written communication skills
- Ability to work independently and meet deadlines in a busy environment
- Must be flexible with your schedule and able to work weekends
How to Stand Out (Preferred Qualifications):
- Bilingual is a plus
- Proven sales acumen and professional demeanor
- Strong multi-tasking and problem-solving skills
- Experience with closing sales over the telephone
#SelfStorage #CustomerService #CareerOpportunity #CompetitivePay #BenefitsPackage
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