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Remote Inbound Customer Service Representative


Pay$18.00 / hour
LocationTulsa/Oklahoma
Employment typeFull-Time

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  • Job Description

      Req#: 0013857
      Employer Industry: Insurance Technology Solutions

      Why consider this job opportunity:
      - Starting wage of $18.00 per hour, with the potential for higher earnings
      - Opportunity to earn up to $200 extra per month in incentives and additional Paid Time Off
      - Clear career advancement path with promotional opportunities and pay increases within 1 year based on performance
      - Supportive company culture that rewards extra effort with prizes and gifts throughout the year
      - Annual performance-based bonus of up to 7%
      - Flexibility of remote work, allowing for a work-life balance

      What to Expect (Job Responsibilities):
      - Respond to incoming claims calls and log data into the proprietary medical bill review system
      - Provide explanations of benefits, services, and claims/reimbursement procedures
      - Interface professionally with providers, patients, billing services, and insurance adjusters
      - Assist in training and adapting to the remote work environment
      - Maintain attention to detail while managing multiple customer interactions and applications

      What is Required (Qualifications):
      - High school diploma or equivalent
      - 1-2 years of prior customer service experience
      - Excellent verbal and written communication skills
      - Attention to detail and ability to multi-task
      - Strong technical aptitude and ability to work independently

      How to Stand Out (Preferred Qualifications):
      - Willingness to learn and develop in the field of medical terminology
      - Experience in a remote work environment
      - Flexibility in weekday scheduling

      #InsuranceTech #CustomerService #RemoteWork #CareerGrowth #Incentives #EmployeeBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

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