ADT Commercial
Remote Install Specialist
This job is now closed
Job Description
- Req#: 3017208
Employer Industry: Security Services
Why consider this job opportunity:
- Salary up to $21.00 per hour
- Access to healthcare benefits, 401(k) plan with company match, and life insurance
- Opportunity for career advancement through a tiered specialist program
- Work remotely from the comfort of your home
- Supportive and collaborative team environment
- Paid time off of up to 120 hours in the first year, with an increased accrual rate thereafter
What to Expect (Job Responsibilities):
- Provide installation assistance to existing customers through scheduled outbound calls, ensuring effective and timely solutions
- Install a variety of security products and services while clearly communicating complex issues and resolutions
- Educate customers on their system's functionality for optimal use
- Identify additional security and home automation solutions to enhance customer satisfaction
- Address technical issues and determine the best course of action for resolution, collaborating with Remote Service or Field partners as needed
What is Required (Qualifications):
- High school diploma or equivalent required; some college credits or a degree preferred
- Minimum of 1 year of customer service experience required, with technical support experience preferred
- Technical aptitude and excellent problem-solving skills
- Ability to manage multiple tasks efficiently
- One (1) year of experience as a home security systems technician is highly preferred
How to Stand Out (Preferred Qualifications):
- Previous experience in technical support within the security industry
- Familiarity with home automation technologies
- Strong selling skills to identify and offer additional solutions
- Ability to work independently in a remote environment
#SecurityServices #RemoteWork #CustomerService #CareerGrowth #TechnicalSupport
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
ADT Commercial can provide a custom integrated security solution to help cover all your locations - inside and out. Our local teams will tailor your systems to meet the specific needs of each facility.
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