BeneLynk

Remote Member Engagement Specialist

5 days ago

Pay$18.00 - $19.50 / hour
LocationSan Antonio/Texas
Employment typeFull-Time

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  • Job Description

      Req#: 503660
      Employer Industry: Healthcare Services

      Why consider this job opportunity:
      - Salary up to $19.50 per hour, with potential for additional earnings based on tenure
      - Monthly bonus incentives available
      - Comprehensive benefits package including medical, dental, vision, and employee assistance program
      - Excellent growth and advancement opportunities within the organization
      - Work remotely from the comfort of your home
      - Supportive work environment with team-building activities and recognition programs

      What to Expect (Job Responsibilities):
      - Conduct telephonic screening services to Medicare Advantage beneficiaries, confirming their Veteran status and assisting with benefits
      - Meet production goals by answering inbound calls and conducting outreach activities
      - Review and analyze member correspondence to retrieve individual charts from VA facilities
      - Maintain quality standards through proper phone etiquette and accurate documentation
      - Participate in staff development programs and demonstrate alignment with the employer’s vision and values

      What is Required (Qualifications):
      - High School Diploma or General Education Degree
      - Experience in direct consumer interaction and telephone sales
      - Excellent verbal and written communication skills, with the ability to engage elderly individuals
      - Ability to analyze program criteria and interact effectively via telephone or correspondence
      - Reliable high-speed internet connection for remote work

      How to Stand Out (Preferred Qualifications):
      - Bilingual in English and Spanish
      - Previous experience in a call center or healthcare-related environment
      - Strong skills in data entry and computer usage
      - Proven ability to persuade and engage individuals over the phone
      - Familiarity with state and federal regulatory requirements

      #HealthcareServices #RemoteWork #CareerGrowth #CompetitivePay #EmployeeBenefits

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      BeneLynk brings innovative solutions to the Managed Care industry by understanding the intersection of healthcare and government benefits.BeneLynk’s integrated approach to impacting Social Determinants of Health serves Managed Care Organizations and their members.

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