Canon - Global
Remote Part-time Technical Support Rep - Tier 1
This job is now closed
Job Description
- Req#: 30832
Employer Industry: Technical Support Services
Why Consider this Job Opportunity:
- Remote workstyle
- Various scheduling options
- Competitive compensation with a salary range of $15.00 - $15.53 per hour + shift differential
- Comprehensive benefits package including medical, vision, dental, life insurance, and disability
- Paid orientation and training
- Opportunities for career advancement and growth within the organization
What to Expect (Job Responsibilities):
- Provide positive and professional technical support to customers via phone, email, and chat
- Analyze complex issues to troubleshoot and provide solutions
- Interact with customers and team members to expedite call resolution
- Make prompt and accurate business decisions to benefit the customer and the business
- Assist customers with making purchase decisions and completing orders
What is Required (Qualifications):
- High school diploma or equivalent
- Previous customer service or call center experience
- Knowledge of PC operating systems such as Windows and/or MAC
- Proficiency in internet navigation, instant messenger tools, and email
- Strong communication skills and ability to multitask
How to Stand Out (Preferred Qualifications):
- Experience as a technical support representative or in a related field
- Additional certifications or training in technical support
#TechnicalSupport #RemoteWork #CareerOpportunity #CompetitivePay #Benefits
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Canon Inc. Canon has a primary listing on the Tokyo Stock Exchange and is a constituent of the TOPIX Core30 and Nikkei 225 index.
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