• Job Description

  Req#: 25017281

  You must reside in Georgia or Tennessee to be considered for the position.

  Overview

  The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends.

  Key Responsibilities

  • Monitor client coverage and assist pharmacists with order processing.
  • Triage and manage high‑volume client calls.
  • Provide basic technical support and coordinate with IT for advanced issues.
  • Contact healthcare professionals to gather clinical or demographic information needed.
  • Support workflow during downtime and help secure emergency shift coverage.
  • Submit nightly shift reports.

  Qualifications

  • High school diploma required, bachelor’s preferred.
  • National pharmacy technician certification.
  • 1+ year institutional and 1+ year retail pharmacy technician experience.
  • Strong communication, customer service, and IT troubleshooting skills.
  • Proficiency with MS Office and Google tools.
  • Reliable high‑speed home internet (cable/fiber).

  
  

  If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

  About The Cigna Group

  Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

  Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

  If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

  The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

  Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• About the company

  Cigna is an American worldwide health services organization based in Bloomfield, Connecticut.

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