• Job Description

  Req#: 0013981
  Employer Industry: Insurance Technology
  
  Why consider this job opportunity:
  - Starting wage of $20.50 per hour
  - Benefits available from day one, including comprehensive health insurance
  - Opportunity for career advancement and growth within the organization, with promotional opportunities within 6 months based on performance
  - Remote work flexibility with all onboarding and training conducted virtually
  - Annual Incentive Plan Performance Bonus and 401K match included
  - Supportive and inclusive work environment with a strong emphasis on employee values
  
  What to Expect (Job Responsibilities):
  - Provide world-class customer service to auto insurance customers by resolving inquiries and procuring total loss information
  - Assist in answering incoming calls from insurance adjusters and vehicle owners, explaining CCC's valuation product offerings
  - Document conversations with claims adjusters regarding specific loss reports
  - Maintain positive relationships with dealers and claims adjusters to ensure overall customer satisfaction
  - Adhere to attendance, production, quality, and other metric standards
  
  What is Required (Qualifications):
  - High school diploma required; some college preferred
  - Minimum of 3 years prior customer service experience
  - Strong verbal and written communication skills
  - Self-motivated with the ability to work independently in a quiet, professional home work environment
  - Exceptional organizational skills with attention to detail and strong technical aptitude
  
  How to Stand Out (Preferred Qualifications):
  - Willingness to learn and develop in the insurance and automotive fields
  - Positive attitude and desire to provide outstanding customer service
  - Excellent mathematical and analytical skills
  - Ability to multi-task effectively
  - Strong internet connection with a minimum speed of 25 mbps download and 15 mbps upload
  
  #InsuranceTechnology #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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