Employer Industry: Healthcare/Medical Technology

Why Consider this Job Opportunity:
- Salary up to [highest pay]
- Opportunity for career advancement and growth within the organization
- Flexible work environment with remote work options
- Chance to work with a global team of highly dedicated professionals
- Impactful work that improves healthcare outcomes and patient experiences

What to Expect (Job Responsibilities):
- Provide remote technical support to Customers and Customer Service Engineers servicing Siemens MR equipment
- Dispatch notifications to CSE's and provide quality action plans
- Use remote diagnostics to troubleshoot and resolve technical issues
- Follow escalation process and communicate with HSC/QIB to drive solutions
- Travel to assist with on-site repair of customer equipment as required (internationally at times - Canada and Latin America)

What is Required (Qualifications):
- Associates degree or 2 years of vocational technical training required
- More than 8 years' experience working on MR systems
- Ability to troubleshoot and fix problems remotely using Siemens Remote Services
- Good communication skills
- Must be able to travel freely throughout South America

How to Stand Out (Preferred Qualifications):
- 0-2 years of experience as an Rx Technician or Customer Service Representative in a healthcare-related service

Hashtags:
#Healthcare #MedicalTechnology #RemoteWork #CareerGrowth #TechnicalSupport

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