Remote Jobs
Remote Technical Customer Service Specialist
4 days agoJob Description
- Req#: 300003071280422
Employer Industry: Technical Customer Service
Why consider this job opportunity:
- Starting pay of $15.00 per hour
- Full benefits package from day one, including health insurance, dental and vision programs, and paid time off
- Paid training program to equip you with necessary skills for success
- Opportunity for career growth within a rapidly expanding organization
- Weekends and holidays typically off, promoting work-life balance
- Supportive and employee-friendly culture that values individuality
What to Expect (Job Responsibilities):
- Serve as the first point of contact for customers, addressing inquiries and resolving account issues
- Identify customer needs and provide assistance related to SSL, servers, and relational databases
- Perform routine call center activities concerning business products and services
- Utilize provided tools to facilitate effective customer conversations
- Maintain accurate customer profiles and account information
What is Required (Qualifications):
- High school diploma or equivalent
- Minimum of 6 months of customer service experience
- Ability to pass a criminal background check
- Legal authorization to work permanently in the United States without requiring a visa transfer or sponsorship
- Knowledge of relational databases, SSL, and/or servers
How to Stand Out (Preferred Qualifications):
- Typing speed of 30 WPM or higher
- Familiarity with desktop and portable devices
- Wired internet service with specified speed requirements
- Secured workspace with a door separating you from the rest of your home
#CustomerService #TechnicalSupport #CareerGrowth #RemoteWork #EmployeeBenefits
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