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Remote: UX Researcher, E-Commerce
5 days agoJob Description
- Req#: DOIres0X3bpl
Employer Industry: Pharmaceutical Services
Why consider this job opportunity:
- Opportunity to work in a collaborative and innovative environment within a leading pharmaceutical services company
- Competitive salary and benefits package
- Chance to influence global business and product decisions through user experience research
- Engage with cross-functional teams and senior leadership, enhancing professional visibility and impact
- Opportunity for career advancement within the Intelligence & Insights Practice
- Flexibility to work remotely
What to Expect (Job Responsibilities):
- Define and measure quantitative UX goals and metrics to assess success across digital experiences
- Conduct end-to-end research and translate insights into actionable recommendations guiding product roadmaps
- Perform statistical analyses to uncover key insights and communicate findings to stakeholders
- Partner with product teams to design, launch, and analyze surveys across software and hardware experiences
- Present findings in compelling ways tailored to senior leadership and diverse audiences
What is Required (Qualifications):
- Bachelor's degree in Human-Computer Interaction, Statistics, Psychology, Computer Science, or a related field (or equivalent practical experience)
- 5+ years of applied research experience in UX, product, or related settings
- Proficiency with research and analytics tools such as Qualtrics, Medallia, FullStory, Glassbox, SPSS, SQL, or SAS
- Demonstrated experience leading end-to-end research, including usability, generative, and evaluative studies
- A portfolio showcasing prior research deliverables and outcomes
How to Stand Out (Preferred Qualifications):
- Deep empathy and creativity in solving complex user and business challenges
- Expertise in both qualitative and quantitative research methods
- Strong strategic and discovery research capabilities with measurable business impact
- Excellent presentation and storytelling skills for senior leadership audiences
- Familiarity with research and design tools such as UserTesting, Userlytics, Figma, or Protopie
#PharmaceuticalServices #UserExperience #ResearchOpportunity #RemoteWork #CareerGrowthAbout the company
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