Employer Industry: Payment Management Solutions

Why Consider this Job Opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive pay with bonuses offered
- Comprehensive benefits package including health insurance and retirement plans
- Chance to work in a collaborative and supportive team environment
- Unique opportunity to make a positive impact on client utility services
- Flexible work arrangements available

What to Expect (Job Responsibilities):
- Research utility termination warnings, missing bills, and late fees
- Negotiate payment arrangements with utility vendors
- Resolve client shut-off issues and late fee removal
- Process payment research items and maintain accurate documentation
- Operate termination research and late fee databases efficiently

What is Required (Qualifications):
- High school diploma or equivalent required
- 6 months of previous telephone experience in customer service or collections
- General knowledge of utility billing processes
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office suite

How to Stand Out (Preferred Qualifications):
- Experience in payment management or utility services
- Additional training in negotiation and conflict resolution

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