• Job Description

  Req#: C9298-HMR-0106?language=en&page=134&sort=publicationDateDesc

  Job summary

  Resourcing are looking to recruit a diligent and motivated Resourcing Assistant to work within our service, to provide high quality administrative support to our Resourcing teams and customers.

  We are projected to complete 8,000 recruitment cycles in 2025 so our services are incredibly busy, so a strong work ethic, IT skills and an eye for detail are key for potential post holders.

  We are based in Trust HQ at St James University Hospital and offer flexible working once training is completed

  Main duties of the job

  The Resourcing Assistant plays a crucial role in publishing adverts and helping successful candidates move into their new roles.

  Primarily the roles helps our CSUs create and publish their adverts quickly and effectively, create OnBoarding accounts for newly appointed staff and issue documentation to new starters and current staff.

  They will also be expected to support candidates and recruiting managers with their queries whether over the phone, in person or via email.

  To provide great customer service experience to those candidates attending the department as part of their recruitment.

  To issue a range of ad-hoc documents and information to a variety of candidates, staff, managers and across multiple workflows.

  To complete data entry onto ESR and other online systems and databases

  To follow Departmental/Trust disposal and destruction procedures of confidential documentation, in line with Data Protection Act and Confidentiality

  About us

  The Leeds Teaching Hospitals NHS Trust one of the largest teaching hospitals in the UK and employs over 20,000 people and therefore one of the largest employers in the region

  LTHT Resourcing process the recruitment of successful candidates into their roles at LTHT and some of our partner organisations. As such, we have several specialist teams to meet the demand of such variety and quantity of new staff.

  We are a disability confident recruiter, as well as being passionate about the Health and Wellbeing of our staff and have a range of networks to promote a healthy work-life balance.

  The Resourcing department is a close-knit team and team members will always support each other in their roles. We can also offer flexible hours (core hours of 9am-4pm must be covered), NHS discounts, a good salary, seasonal events (e.g. Christmas quiz) and regular HR-wide 'Team Briefs' so we are kept up to date with the wider changes in the Trust

  Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

  Details

  Date posted

  30 May 2025

  Pay scheme

  Agenda for change

  Band

  Band 2

  Salary

  £24,465 a year

  Contract

  Permanent

  Working pattern

  Full-time, Flexible working

  Reference number

  C9298-HMR-0106

  Job locations

  St. James's University Hospital

  Beckett Street

  Leeds

  LS9 7TF

  
  

  Job description

  Job responsibilities

  The post-holder will undertake duties within the following range:

  To provide a full clerical support service to the Department including organising, sorting and filing documents and papers;

  dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents.

  To greet clients and visitors to the department, providing an efficient and courteous service, referring queries or concerns regarding clients and other visitors to the department to appropriate senior staff.

  To deal with telephone and in-person queries from clients, Trust staff and external agencies in a polite and helpful manner, observing the need for discretion and courtesy.

  Taking responsibility for returning any follow up calls as necessary.

  Follow Departmental/Trust disposal and destruction procedures of confidential documentation, in line with Data Protection Act and Confidentiality.

  Check/enter client and /or other details on ESR and other Systems.

  To request and retrieve relevant information from the appropriate administration system as necessary client notes.

  Report and respond to any system faults and errors.

  Maintain and update patient/departmental databases, ensuring client and other information is accurately recorded, prioritising within departmental guidelines and escalating unresolved situations/issues to appropriate line manager.

  General office work and any other duties assigned by the Supervisor/Team Leader or Manager

  Job description

  Job responsibilities

  The post-holder will undertake duties within the following range:

  To provide a full clerical support service to the Department including organising, sorting and filing documents and papers;

  dealing with incoming and outgoing paper and electronic post as required; photocopying, faxing and distributing information by post or email; typing letters and other documents.

  To greet clients and visitors to the department, providing an efficient and courteous service, referring queries or concerns regarding clients and other visitors to the department to appropriate senior staff.

  To deal with telephone and in-person queries from clients, Trust staff and external agencies in a polite and helpful manner, observing the need for discretion and courtesy.

  Taking responsibility for returning any follow up calls as necessary.

  Follow Departmental/Trust disposal and destruction procedures of confidential documentation, in line with Data Protection Act and Confidentiality.

  Check/enter client and /or other details on ESR and other Systems.

  To request and retrieve relevant information from the appropriate administration system as necessary client notes.

  Report and respond to any system faults and errors.

  Maintain and update patient/departmental databases, ensuring client and other information is accurately recorded, prioritising within departmental guidelines and escalating unresolved situations/issues to appropriate line manager.

  General office work and any other duties assigned by the Supervisor/Team Leader or Manager

  Person Specification

  Skills & behaviours

  Essential

  • Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry)
  • Good interpersonal skills

  Desirable

  • Motivated and keen to learn
  • Committed to undergo training and development

  Experience

  Essential

  • Experience using Microsoft Office and strong IT skills
  • Previous experience in an office environment (includes work experience at school or college)

  Qualifications

  Essential

  • Literate / Numerate
  • Education to GCSE grade C standard or equivalent or the ability to pass the Trusts Basic Literacy and Numeracy Test level 2

  Person Specification

  Skills & behaviours

  Essential

  • Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry)
  • Good interpersonal skills

  Desirable

  • Motivated and keen to learn
  • Committed to undergo training and development

  Experience

  Essential

  • Experience using Microsoft Office and strong IT skills
  • Previous experience in an office environment (includes work experience at school or college)

  Qualifications

  Essential

  • Literate / Numerate
  • Education to GCSE grade C standard or equivalent or the ability to pass the Trusts Basic Literacy and Numeracy Test level 2

  Employer details

  Employer name

  Leeds Teaching Hospitals

  Address

  St. James's University Hospital

  Beckett Street

  Leeds

  LS9 7TF

  
  

  Employer's website

  https://www.leedsth.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Leeds Teaching Hospitals

  Address

  St. James's University Hospital

  Beckett Street

  Leeds

  LS9 7TF

  
  

  Employer's website

  https://www.leedsth.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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