• Job Description

  Req#: M9439-25-0023?language=en&page=385&sort=publicationDateDesc

  Job summary

  CDDFT are one of the largest integrated care providers in England serving a population of around 650,000 people. Acute hospital services are provided at Darlington Memorial Hospital and University Hospital of North Durham and Bishop Auckland Hospital is a centre for planned care. Community services are provided from six community hospitals alongside eighty other community based locations.

  Synchronicity Care Limited (SCL) /CDD Services are a wholly owned subsidiary company of County Durham and Darlington NHS Foundation Trust (CDDFT). SCL/CDD Services provides a range of non-clinical Estates, Facilities and Procurement services to CDDFT.

  Main duties of the job

  Summary of the Role:

  The Catering Assistant role is to support both regeneration chefs and other catering assistants in the provision of a highly professional catering service within the retail services at Darlington Memorial Hospital both within the Retail restaurant and Coffee Shop.

  This role would be expected to follow the duties laid out by the Retail Service Supervisor/Manager in the day to day retail services to both staff and visitor and to ensure that a high quality and cost effective service at all times in a courteous manner.

  About us

  CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

  CDD Services offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A Competitive salary
  • Excellent Performance Related Bonus Scheme
  • Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
  • Night Shift Working Allowances (where appropriate)
  • Bank Holiday Working Allowances (where appropriate)

  Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.

  Date posted

  29 January 2025

  Pay scheme

  Other

  Salary

  £11.54 an hour

  Contract

  Bank

  Working pattern

  Part-time, Flexible working

  Reference number

  M9439-25-0023

  Job locations

  Darlington Memorial Hospital

  Hollyhurst Road

  Darlington

  DL3 6HX

  
  

  Job description

  Job responsibilities

  To work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations

  To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.

  Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

  To operate the electronic tills and the handling of cash

  To work within the coffee shop outlet after full training with the barista style machines

  To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)

  Assist with receipt, quality assurance and stock control of goods received into the retail stores. Correct storage and security of goods, adhering to stock rotation practices in accordance with HACCP.

  Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Retail Supervisor to ensure that any remedial work is carried out.

  To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.

  To comply with cleaning schedules as specified

  To display a high standard of personal hygiene

  Communication

  Co-operating with other members of the Catering Team to maintain and improve the present high standard of food service, for staff and visitors

  To deal effectively and courteously with colleagues, patients and staff throughout the organisation and members of the public and to deal with customer complaints and concerns with a high level of customer service and passing these onto your supervisor to deal with or for information

  Human Resource Management

  Attend all relevant training for specified role

  Completion of Level 2 Food Safety before commencement

  Attend staff appraisals and performance reviews, ensuring that you have input in your personal development plans to maximise your potential to meet the department and Trusts aims and objectives.

  To ensure that policies and procedures are followed and adhered to.

  Job description

  Job responsibilities

  To work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations

  To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.

  Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

  To operate the electronic tills and the handling of cash

  To work within the coffee shop outlet after full training with the barista style machines

  To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)

  Assist with receipt, quality assurance and stock control of goods received into the retail stores. Correct storage and security of goods, adhering to stock rotation practices in accordance with HACCP.

  Assist in Hygiene Audits and Cleaning Schedules inspections for your area of work is completed weekly, liaising with the Retail Supervisor to ensure that any remedial work is carried out.

  To assist in the general cleaning of crockery and kitchen utensils using the dishwashing machine and by hand when required.

  To comply with cleaning schedules as specified

  To display a high standard of personal hygiene

  Communication

  Co-operating with other members of the Catering Team to maintain and improve the present high standard of food service, for staff and visitors

  To deal effectively and courteously with colleagues, patients and staff throughout the organisation and members of the public and to deal with customer complaints and concerns with a high level of customer service and passing these onto your supervisor to deal with or for information

  Human Resource Management

  Attend all relevant training for specified role

  Completion of Level 2 Food Safety before commencement

  Attend staff appraisals and performance reviews, ensuring that you have input in your personal development plans to maximise your potential to meet the department and Trusts aims and objectives.

  To ensure that policies and procedures are followed and adhered to.

  Person Specification

  Special Skills & Knowledge

  Essential

  • Able to work with minimal supervision following set procedures.

  Desirable

  • Flexible approach to work and adaptable to change

  Qualifications

  Essential

  • Level 2 Certificate in Food Hygiene (E)
  • Food allergen awareness(E)
  • A good standard of literacy and numeracy (E)

  Experience

  Essential

  • Effective interpersonal skills
  • Customer care experience(E)

  Desirable

  • Industry experience within catering services

  Special Requirements

  Essential

  • Natural & enthusiastic staff member

  Desirable

  • Knowledge of catering sector

  Person Specification

  Special Skills & Knowledge

  Essential

  • Able to work with minimal supervision following set procedures.

  Desirable

  • Flexible approach to work and adaptable to change

  Qualifications

  Essential

  • Level 2 Certificate in Food Hygiene (E)
  • Food allergen awareness(E)
  • A good standard of literacy and numeracy (E)

  Experience

  Essential

  • Effective interpersonal skills
  • Customer care experience(E)

  Desirable

  • Industry experience within catering services

  Special Requirements

  Essential

  • Natural & enthusiastic staff member

  Desirable

  • Knowledge of catering sector

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  CDD Services (Synchronicity Care Ltd)

  Address

  Darlington Memorial Hospital

  Hollyhurst Road

  Darlington

  DL3 6HX

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  CDD Services (Synchronicity Care Ltd)

  Address

  Darlington Memorial Hospital

  Hollyhurst Road

  Darlington

  DL3 6HX

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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