Job summary

Summary of the Role:

The Catering Assistant role is to support both regeneration chefs and other catering assistants in the provision of a highly professional catering service within the retail services at Darlington Memorial Hospital both within the Retail restaurant and coffee Shop.

This role would be expected to follow the duties laid out by the Retail Service Supervisor/Manager in the day to day retail services to both staff and visitor and to ensure that a high quality and cost effective service at all times in a courteous manner.

Main duties of the job

Service Delivery

To work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations

To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.

Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

To operate the electronic tills and the handling of cash

To work within the coffee shop outlet after full training with the barista style machines

To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)

Assist with receipt, quality assurance and stock control of goods

About us

CDD Services / SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

CDD Services offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

A Competitive salary
Excellent Performance Related Bonus Scheme
Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
Night Shift Working Allowances (where appropriate)
Bank Holiday Working Allowances (where appropriate)

Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only.

Date posted

02 May 2025

Pay scheme

Other

Salary

£23,874 a year pro rata, per annum, Interim payment

Contract

Permanent

Working pattern

Full-time

Reference number

M9439-SCL214

Job locations

Darlington Memorial Hospital

Hollyhurst Road

Darlington

DL3 6HX

Job description

Job responsibilities

To support and assist the Retail Supervisor and Retail Manager in the provision of a highly professional catering service within the retail units at Darlington Memorial Hospital and to ensure that high quality standards are met at all times

To follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and cost effective service

To ensure that food safety regulations are adhered to at all times.

Provide and maintain a highly customer focused restaurant facility.

Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient feeding.

Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.