• Job Description

  Req#: M9439-SCL246?language=en&page=259&sort=publicationDateDesc

  Job summary

  The successful candidate will play an integral role within the team in ensuring that the food is prepared, delivered and the department is cleaned to the highest standard. Previous catering and barista trained is desirable for this post

  Successful post holders will be responsible for the provision of catering services within Hollies Restaurant and Cafe Quick and to ensure that areas are safe and hygienic at all times. All staff would be part of a team and have the ability to use a degree of initiative to prioritize and organise the daily duties, whilst maintaining a professional approach at all times regardless of the situation. Post holders will be also be expected to be flexible to the needs of the service.

  The successful applicant will have :

  Previous catering experience in a fast paced environment

  Sound knowledge of food hygiene regulations

  Demonstrate a can do attitude

  Excellent communication and customer care skills

  Level 2 Certificate in Food Hygiene

  Main duties of the job

  Service Delivery

  To work under the direction of the Retail Services Supervisor/Manager and assist in the preparation of nutritious and appetizing meals and snacks for staff and visitors, according to planned menu using specified recipes, methods and systems for cook chill catering to the highest possible standards nutritional, temperature, quality, presentation, hygiene and safety and allergen regulations

  To be involved in the preparation of all retail and buffet products, adhering strictly to standard recipes, methods and production planning adhered to.

  Ensure high standards of food quality from point of purchase to meal preparation, cooking and service, ensuring quality control process throughout.

  To operate the electronic tills and the handling of cash

  To work within the coffee shop outlet after full training with the barista style machines

  To assist in temperature monitoring and recording of all produced meals/foodstuffs and food storage equipment in accordance with standards as laid down in the Catering Departments Policies and Procedures and Hazard Analysis Critical Control Points(HACCP)

  Assist with receipt, quality assurance and stock control of goods

  About us

  SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.

  SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:

  • A Competitive salary
  • Access to a pension scheme - National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
  • Night Shift Working Allowances (where appropriate)
  • Bank Holiday Working Allowances (where appropriate)

  Bank work is offered on an 'as and when' basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only

  Details

  Date posted

  16 July 2025

  Pay scheme

  Other

  Salary

  £23,874 a year pro rata, per annum, Interim payment

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  M9439-SCL246

  Job locations

  Darlington Memorial Hospital

  Hollyhurst Road

  Darlington

  DL3 6HX

  
  

  Job description

  Job responsibilities

  To support and assist the Retail Supervisor and Retail Manager in the provision of a highly professional catering service within the retail units at Darlington Memorial Hospital and to ensure that high quality standards are met at all times

  To follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and cost effective service

  To ensure that food safety regulations are adhered to at all times.

  Provide and maintain a highly customer focused restaurant facility.

  Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient feeding.

  Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

  Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

  Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

  Job description

  Job responsibilities

  To support and assist the Retail Supervisor and Retail Manager in the provision of a highly professional catering service within the retail units at Darlington Memorial Hospital and to ensure that high quality standards are met at all times

  To follow the policies and procedures laid down by the retail services in the day to day operational management of retail and to ensure a high quality and cost effective service

  To ensure that food safety regulations are adhered to at all times.

  Provide and maintain a highly customer focused restaurant facility.

  Ensure that communication channels are maintained between appropriate staff / visitor / patient groups with regard to patient feeding.

  Work in a safe manner so that no other persons are put at risk whilst completing the required duties.

  Initially deal with any complaints / comments regarding the service in a courteous manner from Trust staff or patients.

  Developing staff preferences, promoting flexible working arrangements, and encourage change of working practice following major life changing events.

  Person Specification

  Statutory Registration

  Essential

  • Health and Safety
  • COSHH

  Special Requirements

  Essential

  • Ability to work shifts and weekends and have flexibility to needs of the service(E)

  Desirable

  • Health and safety(D)

  Qualifications

  Essential

  • Level 2 Certificate in Food Hygiene (E) Basic English and maths (E) A good standard of literacy and numeracy (E)
  • Food allergy training and understanding (E)

  Desirable

  • Health and Safety

  Experience

  Essential

  • Retail experience

  Special Skills & Knowledge

  Essential

  • Natural & enthusiastic staff member(E) Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E) Effective interpersonal skills (E)
  • Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
  • Basic numeracy(E)
  • Knowledge of food safety and allergen regulations (E)

  Desirable

  • Basic keyboard skills (D)

  Person Specification

  Statutory Registration

  Essential

  • Health and Safety
  • COSHH

  Special Requirements

  Essential

  • Ability to work shifts and weekends and have flexibility to needs of the service(E)

  Desirable

  • Health and safety(D)

  Qualifications

  Essential

  • Level 2 Certificate in Food Hygiene (E) Basic English and maths (E) A good standard of literacy and numeracy (E)
  • Food allergy training and understanding (E)

  Desirable

  • Health and Safety

  Experience

  Essential

  • Retail experience

  Special Skills & Knowledge

  Essential

  • Natural & enthusiastic staff member(E) Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E) Effective interpersonal skills (E)
  • Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
  • Basic numeracy(E)
  • Knowledge of food safety and allergen regulations (E)

  Desirable

  • Basic keyboard skills (D)

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  CDD Services (Synchronicity Care Ltd)

  Address

  Darlington Memorial Hospital

  Hollyhurst Road

  Darlington

  DL3 6HX

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  CDD Services (Synchronicity Care Ltd)

  Address

  Darlington Memorial Hospital

  Hollyhurst Road

  Darlington

  DL3 6HX

  
  

  Employer's website

  https://www.cddft.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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