Retail Development Manager – Nisa
£45,000 - £50,000 including company car (Work Level 6A)
Covering Cardiff, South Glamorgan and South-West of England
Field-based – working from home with travel to stores

Please note this is a field-based role with travel to store sites across the Cardiff, South Glamorgan and the South-West of England, and you will need a UK driving license.

We’re looking for a Retail Development Manager to join us at Nisa and help us find opportunities to recruit new businesses and make sure our existing customers are getting the best from us.

In this role, you’ll build positive relationships and work closely with Nisa customers, making sure they’re getting the most out of their relationship with us. As the face of the Nisa business, our existing customers will look to you for advice and support. This may range from identifying new product ranges they should be stocking, to identifying business cost savings or finding new sites for them to acquire. You’ll also play a key role in the recruitment of new customers who’ll enhance the quality of stores across your region.

You’ll need great communication skills, a knowledge and experience of food retail and a passion to drive your regional performance forward. In return, we can offer you a fantastic opportunity to build your networks, learn all about the industry, and really make an impact across Nisa.

What you’ll do

• Actively look for opportunities to recruit new businesses, building relationships with customers supplied by competitors in your area
• Manage your own schedule, visiting independent retailers across your region
• Drive loyalty and sales by building positive relationships and helping retailers to realise their potential and any opportunities for growth
• Work closely with a wide range of customers, challenging and educating them when necessary to develop productive relationships
• Act as the interface between Nisa head office and our customers, working closely with IT, Logistics, and Operational teams to resolve issues and queries

This role would suit people who have

• Experience in food retail
• Excellent communication skills
• The ability to build positive relationships and collaborate with others to get great results
• Excellent organisational and time management skills, with the ability to manage their workload effectively
• Strong IT skills with the ability to use Microsoft PowerPoint and Excel confidently
• the resilience and confidence to manage challenging situations

Why Nisa?

As part of our Nisa team, you’ll get all the great benefits, training, and opportunities you’d expect in a large business like Co-op, as well as the close-knit culture and breadth of exposure that comes with working for a much smaller organisation. Your package includes:

• 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services)
• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Coaching and training to support your career development
• Hybrid and flexible working options to support your work/life balance
• Wagestream app – giving you access to a percentage of your pay as you earn
• YuLife app – rewarding you for exercising with discounts and vouchers for your favourite brands

Building a diverse working environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing