• Job Description

  Req#: oPYTmfwM

  Description

  Position at Savers / Value Village

  Job title: Retail Sales Manager

  Salaried Pay Range: $ 62,480 to $ 83,408

  During the initial job training period, the position will be non-exempt hourly with the following pay range: $ 25.47 to $34.04

  Savers Benefits

  Geographic & job eligibility rules may apply .

  Healthcare Plans - Comprehensive coverage (medical/dental/vision) at a reasonable cost.

  Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain).

  Paid Time Off - Sick, Holiday & Vacation Pay

  401(k) plan - Company will match $1 for $1 of your contributions up to 4%.

  Team member discounts - Up to 50% off store merchandise.

  Flexible spending accounts - Use pre-tax dollars for eligible health and day care expenses.

  Employee Assistance Program (EAP) - A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance.

  Life insurance - Company provided peace of mind and the option to purchase a supplemental plan.

  Annual Bonus and/or Performance Merit Increases

  Who we are:
  Savers Value Village™ is a for-profit global retailer that has become a neighborhood home to
  millions of thrifters across the U.S., Canada and Australia. We got our start nearly 70 years ago
  with a commitment to reuse, and today, our mission is to champion reuse and inspire a future
  where shopping secondhand is second nature. We acquire the secondhand merchandise we sell
  in our stores from our non-profit partners, providing them with critical funding to support their
  missions. Over the last 5 years, we have paid our non-profit partners more than $615 million for
  gently-used, secondhand items dropped off at our stores. As a leader in reuse, we diverted nearly
  600 million pounds of goods from landfills last year alone, extending the life of those reusable
  items.
  
  We are also committed to recognizing the uniqueness of each of our team members and
  customers and to building a community where everyone can feel welcome. We care about your
  whole health and well-being.
  
  Our benefits offerings include:
  • Bundled health plans such as medical, Rx, dental and vision
  • Company-paid life insurance for extra protection and peace of mind
  • Programs to stop smoking, diabetes management coaching, and on demand care options.
  • A 401k plan with generous company matching contributions to assist you in saving for a
  secure financial future.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.
  
  Summary:
  The Retail Sales Manager (RSM) increases sales and profits by being responsible for the oversight of the day-to-day functions of the sales floor, and the customer and donor experience. This includes upholding company standards throughout all customer and donor areas of the store (inside and outside), remaining aware of customer and donor needs, and monitoring and
  ensuring fast, accurate and friendly service at the cash registers, on the retail floor, and at point
  of donation. The RSM’s supervision takes the form of side-by-side involvement in the work to
  observe, assess and coach performance, as well as to set the pace of work. The RSM links his/her every action to productivity and business results.
  
  Minimum Required Education, Training and Experience:
  • High School diploma. Post- Secondary degree/diploma preferred.
  • Sales floor supervisor, cashier supervisor, customer service management, or retail
  management experience
  
  Essential Job Functions:
  Store Performance: Ensure store performance meets financial targets and key metrics based on
  annual and quarterly operating plan(s). Understand company objectives, local market potential
  and can analyze and act on key metrics, observations, and information.
  Leadership and Development: Lead, direct and supervise the work of supervisors and operations
  team members. Plan staffing needs and coordinate recruitment, selection, and training. Identify
  and develop high potential supervisors and team members through on-the-job, guided work.
  Customer/Donor Service: Receive and respond to customer questions, requests, and complaints.
  Process exchanges, special customer needs, and team member purchases as needed. Implement
  the set-up of sales and marketing promotions & programs.
  Retail Operations: Schedule supervisors and team members for cash registers and sales floor to
  meet customer demand. Monitor sales, items sold and operations labor hours regularly
  throughout each shift to ensure efficiency targets are meet and determine the need to increase,
  decrease or reassign staffing.
  Loss Prevention, Safety & Cash/Tender Control: Protect company assets and information by
  ensuring their safe handling, security, and integrity. Manage cash and tender controls. Perform
  morning accounting and banking procedures as needed. Proactively promote loss prevention
  awareness by upholding procedures and ensuring policies are in place.
  
  Physical Requirements:
  • Must be able to frequently lift and carry products weighing less than 5 lbs. Will
  occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and
  pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs. of force.
  • Continuous standing, frequent walking, stooping, bending, and twisting and occasional
  kneeling needed to handle &/or inspect merchandise, validate work processes,
  train/coach/counsel the team, assist customers.
  • Some exposure to hazardous machinery, solvents, continuously exposed to dust and
  frequently exposed to temperature fluctuations.
  • Must adjust work schedule to the needs of the business, including working some nights,
  holidays, and weekends.
  
  Travel: 5% Travel time required. May sometimes be required to drive to the bank to make
  deposits and will periodically need to drive to meetings or other stores for business purposes

  7117 Regional St, Dublin, CA 94568

• About the company

  Savers, Inc. headquartered in Bellevue, Washington, US, is a privately held for-profit thrift store chain offering second hand shopping.

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