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Job Description
- Req#: 5499
- To ensure that all customer are invoiced correctly and that all revenues are correctly categorized and recognized
- Conduct billings, credit adjustments and refunds on monthly basis
- Audit the billing system regularly to ensure accuracy of tariff rates; review and analyze billing data, rate plans and billing system table to determine areas of revenue leakage
- Work collaboratively with the products team to ensure rates are configured correctly
- Ensuring all Tariff Adjustment Documents are processed within defined timelines (ICT)
- Develop tools, templates and processes to assist in automation of workflow
- Revenue risk monitoring and analysis
- Work collaboratively with cross-functional teams to identify, analyze, develop and test additional revenue assurance checks
- Manage Customer Database
- Manage, invoice and improve Mobile Advertising Process
- Tertiary degree in Management, Economics, Finance or related discipline
- 3-5 years’ experience in either one or more of the following;
- Project Management
- Business Planning and Strategy
- Mobile Telecommunication Networks
- Knowledge of Digicel’s systems, processes and regulatory environment.
- Good Commercial feeling with business awareness and customer understanding
- Aptitude to plan & organize
- Ability to work with cross-functional teams
- Advanced knowledge of Microsoft Excel
- SQL knowledge
- Knowledge of the Digicel organization & contacts
- Excellent project management skills
- Structured and well organized
- Flexible & Pro-active
- Function as an expert in the technical functions of billing/customer management and network management systems.
- To ensure that all customer are invoiced correctly and that all revenues are correctly categorized and recognized
- Conduct billings, credit adjustments and refunds on monthly basis
- Audit the billing system regularly to ensure accuracy of tariff rates; review and analyze billing data, rate plans and billing system table to determine areas of revenue leakage
- Work collaboratively with the products team to ensure rates are configured correctly
- Ensuring all Tariff Adjustment Documents are processed within defined timelines (ICT)
- Develop tools, templates and processes to assist in automation of workflow
- Revenue risk monitoring and analysis
- Work collaboratively with cross-functional teams to identify, analyze, develop and test additional revenue assurance checks
- Manage Customer Database
- Manage, invoice and improve Mobile Advertising Process
- Tertiary degree in Management, Economics, Finance or related discipline
- 3-5 years’ experience in either one or more of the following;
- Project Management
- Business Planning and Strategy
- Mobile Telecommunication Networks
- Knowledge of Digicel’s systems, processes and regulatory environment.
- Good Commercial feeling with business awareness and customer understanding
- Aptitude to plan & organize
- Ability to work with cross-functional teams
- Advanced knowledge of Microsoft Excel
- SQL knowledge
- Knowledge of the Digicel organization & contacts
- Excellent project management skills
- Structured and well organized
- Flexible & Pro-active
- Function as an expert in the technical functions of billing/customer management and network management systems.
About Digicel
Enabling customers to live, work, play and flourish in a connected world, Digicel’s world class LTE and fibre networks deliver state-of-the-art mobile, home and business solutions.
Serving 10 million consumer and business customers in 25 markets in the Caribbean and Central America, its investments of over US$5 billion and a commitment to its communities through its Digicel Foundations in Haiti, Jamaica and Trinidad & Tobago have contributed to positive outcomes for over 2 million people to date.
With the Better Connected ethos at the heart of everything, its 5,000 employees worldwide work together to make that a powerful reality for customers, communities and countries day in, day out.
Digicel also delivers news, sports broadcasting, digital media and financial services in several of its markets.
Visit www.digicelgroup.com for more
Job Profile: Revenue Assurance Executive
Primary objective of the job:
Main Duties and Responsibilities:
Academic qualifications and experience required:
Skills/Experience:
Functional Skills:
Job Profile: Revenue Assurance Executive
Primary objective of the job:
Main Duties and Responsibilities:
Academic qualifications and experience required:
Skills/Experience:
Functional Skills:
- To ensure that all customer are invoiced correctly and that all revenues are correctly categorized and recognized
About the company
Digicel is a Caribbean mobile phone network and home entertainment provider operating in 33 markets across the Worldwide regions.
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