R1 is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals and physician practices. Headquartered in Chicago, R1 is publicly-traded organization with employees throughout the US and international locations.

Our mission is to be the one trusted partner to manage revenue, so providers and patients can focus on what matters most. Our priority is to always do what is best for our clients, patient’s and each other. With our proven and scalable operating model, we complement a healthcare organization’s infrastructure, quickly driving sustainable improvements to net patient revenue and cash flows while reducing operating costs and enhancing the patient experience.

The Operations Lead will partner with client representatives and your R1 team to perform detailed reviews of facility wide financial and operational metrics with the goal of identifying and capitalizing upon opportunities for process, cost, and patient satisfaction improvement. The ideal candidate will partner with line level client representatives and other R1 operators to perform detailed reviews of patient accounts with the objective of identifying cost, denial trends, and operations and patient satisfaction improvements. The Operations Lead also serves as a liaison for training and subject matter expertise on utilizing R1 workflow technologies. You will develop industry knowledge that serves as a foundation for career progression.

Responsibilities:

• Mitigate back-end revenue leakage through change management, lean process improvement, making recommendations for innovative software development, and advanced quantitative analysis on core financial metrics in the acute hospital environment.
• Serves as a liaison for training and subject matter expertise on the utilization of R1 workflow technologies.
• Develops industry knowledge that serves as a foundation for career progression.
• Implements R1 technology, training, and process excellence initiatives across all revenue cycle departments.
• Interpret basic data sets and create data analyses to drive desired results in areas such as denials.
• Continuously detect and resolve data defects within revenue cycle while creating solutions to prevent future defects.
• Responds to ad-hoc client requests and develops solutions in a timely manner.
• Coach client staff and managers to improve workflow and operational performance.
• Provides value-add feedback to R1 leadership on development of project plans.
• Prepares and presents information in large forums with executive leadership.
• Schedules and organizes internal and external meetings.

Required Qualifications:

• Roles at this level typically require a Bachelor's degree. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
• 2-5 Years professional experience demonstrating progressive responsibility.
• Interpersonal Skills – The ability to establish oneself as a peer and trusted partner for our client counterparts.
• Change Management – The ability to help counterparts through difficult transitions to a new process, workflow, or situation.
• Motivation / Drive – Successful candidates will have a desire for continues learning. Self-starting and going beyond what is asked to take on new challenges and create innovative solutions.
• Tenacity /Grit – This role will require getting deep into details and performing very granular reviews and extensive process shadowing. While this work can be tedious, it is foundational to success.
• Analytical Skills – Understanding of complex Excel, Power BI, Access and/or simple SQL and Visual Basic are a plus.
• More important is mathematical / analytical aptitude and desire to invest the time to learn.

Preferred Qualifications:

• Previous revenue cycle experience.
• Experience reviewing and managing denials are a plus.
• Experience using Microsoft Office to create and modify content using applications such as Word, Excel, and PowerPoint.

For this US-based position, the base pay range is $46,971.35 - $74,607.00 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

Learn more about Benefits at R1

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package including:

• Comprehensive Medical, Dental, Vision & RX Coverage
• Paid Time Off, Volunteer Time & Holidays
• 401K with Company Match
• Company-Paid Life Insurance, Short-Term Disability & Long-Term Disability
• Tuition Reimbursement
• Parental Leave

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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