• Job Description

  Req#: REVER006472

  About Us

  Finance of America helps homeowners 55+ access the equity they’ve built while staying in full control of their home and their financial future. Through a range of reverse mortgage solutions, we help customers shape the retirement they’ve earned while continuing to evolve how we serve and work together.

  Joining Finance of America now means stepping into a period of momentum and growth, with teams actively shaping what comes next and opportunities to make an impact and grow your career.

  To learn more about us, visit www.financeofamerica.com

  Expectations

  • Produces high quality loans which meet Reverse Mortgage guidelines while providing superior customer service.
  • Manages personal pipeline production and achieves production goals.
  • Resolves problems relating to the closing and funding of loans.
  • Follows the Company standards for delivery of integrity, client focus, teamwork and respect for each individual in every interaction.
  • Exhibits observable sense of urgency in the execution of all job functions and duties.
  • Meets or exceeds levels of Customer Service delivery established by the Company.
  • Performs other duties as assigned.

  Qualifications – Education Requirements

  • High School Diploma

  Qualifications – Education – Preferred

  • Bachelor's Degree

  Qualifications – Experience/Skills/Competencies

  • Minimum 6 months of experience with Reverse Mortgage Sales or other related Mortgage origination.
  • Active NMLS License is required.
  • Excellent written communication and interpersonal skills.
  • Demonstrated computer proficiency.
  • Previous call center experience.
  • Successful completion of reverse mortgage originator training is required.
  • Prior experience working with automated Loan Origination Systems.
  • Self-motivated and excellent customer service skills.
  • Highly proficient with Microsoft Word, Excel, PowerPoint and Outlook.
  • Possess a hybrid of technical and soft skills.
  • Ethical, with a commitment to company values.

  Compensation

  The base salary range for this position is ($7.25 - $20.00) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.

  Additional Information

  The application deadline for this job opportunity is 11/10/2025.

  The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

  Finance of America Reverse is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.

  Equal Opportunity Employer
  This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

• About the company

  Finance of America Companies provides a diverse selection of lending products and services that meet customers’ financial needs throughout each phase of their lives. From home loans and reverse mortgages, to commercial real estate loans, to student loa...

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