• Job Description

  Req#: 23939

  About Blackhawk Network

  Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

  Overview

  Blackhawk Network is seeking an enthusiastic, team-oriented individual to join our Risk Team.

  Blackhawk Network is revolutionizing the world of gifting by enabling customers to send personalized eGift Cards from any device, anywhere, at any time. We partner with over 400 brands, including Uber, Starbucks, Nordstrom, Delta, and Best Buy. The online gift card space is a high-risk segment that attracts malicious actors seeking financial gain, making fraud prevention a critical function. The Risk Services team is driven, collaborative, and committed to ensuring that every legitimate order is approved.

  This is a Hybrid role out of our Portland, ME office (Mondays & Tuesdays in office).

  Responsibilities

  • Identify and audit patterns of fraudulent activity in decisioned orders.
  • Analyze and interpret reports, taking appropriate action based on findings.
  • Provide feedback to improve processes and enhance awareness of emerging fraud trends.

  Qualifications

  Minimum Requirements:

  • College degree (B.S./B.A.) or equivalent work experience in the financial industry or risk.

  • Proficiency in Microsoft Office applications.

  • Experience and knowledge of Microsoft Excel.

  Preferred Skills:

  • Strong analytical and decision-making abilities.

  • Exceptional attention to detail and organizational skills.

  • Experience working in volume-driven, time-sensitive environments.

  • An investigative background is a plus.

  Ideal Candidate Traits:

  • Connects and clarifies information to generate insights.

  • Maintains strong attention to detail, even with large data sets.

  • Applies creative thinking to each unique case.

  • Embraces learning and knowledge sharing in team settings.

  • Makes independent, data-driven decisions confidently.

  • Thrives in a self-directed work environment.

  Benefits

  Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year 2025, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

  EEO Statement

  Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

  Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records. For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104.

• About the company

  Blackhawk Network Holdings Inc. is a privately held company that operates in the prepaid, gift card, and payments industries. It sells branded physical and digital gifts, phone, prepaid debit, and incentives cards online and through a network of global retailers.

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