• Job Description

  Req#: R0105460

  Why USAA?

  At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

  Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

  The Opportunity

  The candidate selected for this position is going to get work with the Enterprise Robotic Process Automation (RPA) Platform Team in USAA’s Enterprise Data and Analytics Office. This team supports the RPA Platform for all USAA lines of business, develops custom components, and troubleshoots complex RPA issues. This position will be focused on the custom component development and complex troubleshooting aspects. We are not only looking for someone who has strong knowledge of RPA development, but also understands the software development lifecycle, has experience with scripting and coding languages, has experience with API development, and has a basic understanding of database concepts.

  Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages.

  We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ. Relocation assistance is not available for this position.

  What you'll do:

  • Design, develop, code, and test complex technical solutions
  • Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques.
  • Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures.
  • Prepares and installs complex solutions by determining and designing system specifications, standards, and programming.
  • Follows the software development lifecycle.
  • Participates in design reviews and learns key system design principles.
  • Mentors junior engineers and may begin mentoring peer engineers; Review teammates’ code.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

  What you have:

  • Bachelor’s Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT).
  • 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s).
  • 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews.
  • Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python
  • Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.
  • Experience supporting efforts to address production issues through troubleshooting applications and systems.
  • Experience articulating technical challenges and solutions.
  • Basic understanding of cloud technologies and tools.

  What sets you apart:

  • Extensive RPA development, preferably with Automation Anywhere
  • Extensive RPA troubleshooting of complex issues involving task logic, packages, error handling, and virtual machines.
  • Experience with Control Room administration
  • Experience with scripting languages such as JavaScript and PowerShell
  • Understanding of SDLC concepts
  • Previous experience working on an Agile delivery team

  The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

  What we offer:

  Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $93,770-$179,240.

  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

  Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

  For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

  Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

  Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

  The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

  Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

  For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

  Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

  USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• About the company

  The United Services Automobile Association (USAA) is a San Antonio-based Fortune 500 diversified financial services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange and subsidiaries offering banking, investing, and insurance to people and families who serve, or served, in the United States Armed Forces. Since 1922, USAA has served the military community and their families.

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