Sanlam

Sales Agent (Inbound)


PayCompetitive
LocationJohannesburg/Gauteng
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: 28797

      What will you do?

      Responsible for contacting clients according to specified campaigns. May provide customers with essential and information regarding products and services. Predictive dialing may be used when contacting the client. Provides quality service to external and internal customers by ensuring accuracy in recording of data.

      Minimum Qualification

      • Grade 12/Standard 10/NQF 4
      • Regulatory Exam (RE)
      • FAIS
      • Class Of Business

      Minimum Experience

      • 2 Years of Call Centre Sales Experience

      Deliverables

      • Being Punctual
      • Persuading both existing and non-existing MiWay Clients to purchase our Value Added Products.
      • Optimizing each lead/call received
      • Maintaining a high productivity level daily & monthly

      Knowledge and Skills

      Undertake Outbound Tele-Sales
      Service inbound client queries, requests
      Administration and processing
      Quality, Compliance and Accreditation

      Personal Attributes

      Communicates effectively - Contributing dependently
      Situational adaptability - Contributing dependently
      Action orientated - Contributing dependently
      Persuades - Contributing dependently

      Build a successful career with us

      We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

      Core Competencies

      Being resilient - Contributing dependently
      Collaborates - Contributing dependently
      Cultivates innovation - Contributing dependently
      Customer focus - Contributing independently
      Drives results - Contributing dependently

      Turnaround time

      The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

      Our commitment to transformation

  • About the company

      As one of the largest financial services groups in South Africa, Sanlam provides insurance, investment, financial planning & retirement advice to individuals, businesses & institutions.

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