• Job Description

  Req#: 46256

  About AkzoNobel

  Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It’s what you’d expect from a pioneering and long-established paints company that’s dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. Let’s paint the future together.

  For more information please visit www.akzonobel.com

  © 2024 Akzo Nobel N.V. All rights reserved.

  Job Purpose

  • - Meet and grow financial targets (Revenue, Volume, Margins)-25%
  • - Customer Relationship Management-25%
  • - Assist in paint selection & tinting services-20%
  • - Merchandising and instore display – 20%
  • - Price surveys and advice on orders- 10%

  Key Accountabilities

  Externally

  • Provide a high customer service level by building / maintaining customer relationships, both internal & external
  • Assisting customers with colour selections using the Dulux Colour System
  • Advising customers with their paint selection and tinting requirements
  • Informing customers on the state of their orders
  • Helping customers to load purchased items as required
  • Conducting market surveys on pricing

  Internally

  • Preparation of Quotations as may be requested by customers
  • Tinting paint bases and samples required by customers
  • Assembling items as per customer orders
  • Storage and safe keeping of all finished products and intermediates in the shop area
  • Maintenance of good housekeeping standards within the shop and customer service unit areas
  • Strict adherence to Akzo Nobel Health Safety Environment and Security requirements

  Experience

  • Minimum of O Level education
  • Good communication skills, listening, probing and objection handling
  • Relationship building & management
  • Effective application of sales process & supporting tools
  • Product & application knowledge
  • Commercial understanding
  • Supply chain & internal services knowledge

  At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

  Requisition ID: 46256

• About the company

  Akzo Nobel NV, trading as AkzoNobel, is a Dutch multinational company which creates paints and performance coatings for both industry and consumers worldwide.

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