Employer Industry: Travel and Tourism

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work remotely with a flexible schedule, including evenings and weekends
- Dynamic team environment focused on customer-centric values
- Chance to contribute to social responsibility initiatives
- Comprehensive training provided to ensure success in the role
- Fun, passionate team that shares a love for travel

What to Expect (Job Responsibilities):
- Answer inbound phone calls from business partners and direct consumers efficiently and accurately
- Match customer needs with available products and secure bookings
- Share customer feedback and suggestions to enhance the overall experience
- Learn and utilize software systems to manage incoming requests effectively
- Collaborate with colleagues to resolve customer complaints and inquiries

What is Required (Qualifications):
- Minimum of 1 year of customer service and sales experience
- Flexibility to work evenings and weekends
- Ability to work in a remote environment with a quiet workspace
- Proficient computer skills and ability to navigate various software applications
- TICO/OPC certification is a great asset

How to Stand Out (Preferred Qualifications):
- Previous call center experience
- Familiarity with travel industry products and services
- Strong communication skills and a friendly demeanor
- Proven ability to work collaboratively in a team setting
- Detail-oriented with a focus on delivering exceptional customer service

#TravelIndustry #CustomerService #RemoteWork #CareerGrowth #TeamCulture

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